What our Clients Think

"I was very happy with the help and guidance that I received the whole way through my claim with Russell & Russell. The service was excellent. Very happy"

Mr Ozel

"Just a little note to say thank you so very very much for all your hard work, help and advice you gave over the time we've been in contact with Russell and Russell. We never dreamt the outcome would be as good as it was. Again thank you very much"

Mrs McCready

"I would not hesitate one bit in recommending the team at Russell & Russell Solicitors. I can not fault them, I received an excellent service and was spoken to in a way that I could understand."

Mr Gordon

"The service I received was excellent. I was kept well informed throughout the process and everything was made very clear to me in a way I could understand. I would have given up at one point if it wasn't for the team at Russell & Russell that kept me going. I can not thank them enough"

Mrs James

"You have done a fantastic job with my claim; you handled it with efficiency and care. If I was unfortunate enough to have another accident, I would use Russell & Russell again without hesitation"

Ms Hesse

"Absolutely brilliant. My claim was dealt with professionally, with care and sensitivity. Many Thanks"

Mr Bromley

"I would recommend Russell & Russell solicitors to anyone, who like me was victim of an accident. I feel that my claim was dealt with efficiently by the best staff. I am grateful for all your hard work."

Mr Gornall

"I was extremely happy with the service that I received from Russell & Russell Solicitors; I found them to be very efficient and kept me posted with any progress. The staff were fantastic and always happy to help. I would highly recommend the team at Russell & Russell"

Mrs Atkinson

"The service I received was excellent, in fact more than excellent. I couldn't fault the team at Russell & Russell Solicitors in any way. I am delighted with my settlement and I can't thank them enough the continued support and advice that I received every step of the way"

Mr Ogden

"Fantastic as always"

Mr Finch

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HOW IT WORKS

We've compiled a short list of the most commonly asked questions. Click on the question to reveal the answer.

What is no win no fee?
No Win No Fee is the term used to describe the Conditional Fee Agreement (CFA) between a law firm and their client. It basically means that win or lose, you will not have to pay any legal costs. If we win the case we claim our fees back from the third party insurer and if we lose then we do not recover our fees and you still have to pay nothing.
Where do I start?
For most people, the first step in making a claim can be the most stressful, that's why we've tried to make it as straightforward as possible for you. When you are ready to make a claim, all you need to do is call us or fill in the claim form on our website. Or, if it's easier for you, you can just leave your details and we'll call you back at a convenient time. If you're not quite ready to claim and have more questions, give us a call for a chat with one of our solicitors. We understand that for many people claiming can seem like a daunting process but rest assured that we will talk you through everything you need to know and guide you through the claims process.
How much compensation will I receive?
It really depends on the type of injury and or injustice you have suffered. There are no general figures and we have to bear in mind the psychological impact and cost to the injured party. Assessment is based on 'general' and 'special damages' which not only covers the injury aspect itself, but the overall cost to you in terms of loss of earnings, work schemes and bonuses and the impact on your social and domestic life. Your solicitor will be able to give you a premliminary estimate of the value of your claim so call us today on 0800 731 755.
How long do I have to claim?
Three years from the date of accident. Exceptions apply to some criminal injuries cases, which have a two-year limit, or when a child is injured, the three-year period commences from their 18th birthday. Another exception applies to industrial-related disease (e.g. asbestosis), where the time limit is considered from the 'date of knowledge'
Will I have to go to court?
The idea of claiming may conjure up images of an intimidating court room. However, almost all cases are settled before they get that far. This is because the other side's insurance company has to pay all of your solicitor fees as well as their own if they lose, so they will usually want to settle your case before it goes to court.
How do Russell & Russell get paid?
The opposing party pays our costs if we win a case. Insurance protects you with cover for disbursements if you lose the case. This is why we run a risk assessment with you initially, simply because all the financial risk is upon ourselves. So you really do have nothing to loose.
Why use The Personal Injury People at Russell & Russell Solicitors?
Few companies genuinely offer 100% compensation. Tucked away in the small print, some companies might take a share of your compensation or you end up paying the insurance premiums. We are not an agency or middleman offering fruitless promises or bogus information. Our 'no win, no fee' basis is clearly driven by seeking the maximum payout possible for all our clients. It's our job to help people who have been subject to personal injury due to the negligence of others. All of our solicitors are regulated by the Solicitors Regulation Authority, which upholds professional conduct and ethical practices, giving you peace of mind.
The Russell And Russell Claims Calclator